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Administrator / Senior Administrator

Reference: Carehsadmput0618
Job Decription:

Administrator/Senior Administrator

Location: Putney, SW15
Salary: £21,500-£25,000, DOE
Hours: 40hrs per week - Monday-Friday

Interested in becoming an Administrator/Senior Administrator?

CHS Healthcare / Carehome Selection pride ourselves on being an expanding, dynamic company that has been synonymous with being a trusted provider to the NHS since 1995. We hold a large number of contracts with the NHS and have an ever expanding portfolio of work, making us the largest independent Care Coordinator in the UK. Since 1995 we have built a reputation as a trusted patient focused service specialising in assisting with hospital discharges to suitable care homes or sourcing care packages for clients leaving hospital, whilst supporting families in the process.

As part of our services to the NHS, we supply software and services to 30 Clinical Commissioning Groups (CCGs) helping them manage their provision of care to patients in nursing homes or at home. Typically our software is used for continuing healthcare patients, holding a database of them, administering care requirements, validating invoices and paying care providers. Our services range from arranging care home placements and packages of care to the administration and management of providers on behalf of CCGs. Some of our contracts with CCGs require us to employ small teams of staff to help manage these services around the country.
In addition, we administer a number of hospital discharge schemes supporting services for patients who are in hospital and need to move into a care home or have supported living.

To support both of these key areas of our work we run ?Caretrack` and ?CHS Track` which are both bespoke database systems which have been developed to meet the needs of our customers.

Are you??

• A genuine team player who can build supportive friendly relationships with colleagues and clients
• Able to take initiative to problem solve and resolve complex customer queries
• Skilled in customer service, IT and administration with ideally but not essentially a healthcare- related background or with significant skills in IT systems
• Confident, with a friendly telephone manner and committed to providing an excellent service for all customers
• Persuasive, positive with a can-do manner. Driven to achieve high standards, hard-working, willing to learn and be flexible to take on new challenges including occasional travel around the UK
• Smart, professional and keen to progress your career
• Ideally graduate/A level or equivalent standard with at least 5 GCSE`s at C and above. Good excel (ideally using vlookups) and word skills, many of our team are recent graduates with some admin experience with an interest in developing careers in IT, accounts management, training or health-care

The role - you will be a key member of our Wandsworth CHC Team and key responsibilities will include the following:

• Handling requests, queries and resolving problems from internal and external customers about the system or data on the system, promptly and in a professional, friendly, clear manner
• There will also be a variety of administration tasks to complete including accurately updating patient records, adding care packages and care homes to the database, providing new customers access to the database, processing invoices and contacting nursing homes to obtain patient information
• Leading on projects to complete work within tight deadlines to ensure full customer satisfaction
• There will be further development offered to present to new customers, to provide training to existing customers and attend customer meetings

In return you will be given the opportunity to work in a company that has in place an unyielding five year business plan, CHS Healthcare can offer you career progression and ongoing training to attain your ambitions. We look for highly motivated individuals who have a genuine desire to build long lasting relationships with a passion to succeed; we at CHS Healthcare look forward to hearing from you.
This vacancy would be of interest to job seekers searching for the following vacancies: Administrator, Senior Administrator, Graduate Trainee, IT Helpdesk, Assistant Account Manager, Healthcare/IT Administrator

Next steps

Please include your mobile number on your CV as you will be sent a text if you are shortlisted to take part in a structured competency based telephone interview

See our websites for our company profile

Closing Date for applications is 11th June 2018

Face to Face interviews will be held on Tuesday 19th June 2018

Due to the high volume of applications, we are unable to respond to candidates who are not shortlisted. Please therefore assume your application is unsuccessful if we have not contacted you three weeks following the closing date.

No agencies please.

Job Type: Permanent
Location: Greater London, Putney
Salary: 21500-25000 Per Annum 21,500 -
Posted by: TribePost Ltd
Date Posted: 01/06/2018

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