Secretarial Jobs Board

Administrator/Adviser

Reference: Chsadmasut0118
Job Decription:

Administrator/Adviser

Location: Head Office, Sutton Coldfield B72
Salary: £22,000-£24,000, DOE
Hours : 40hrs per week - Monday-Friday 9-5

Interested in becoming an administrator/adviser in the Homes Pay Schemes? We are expanding our successful schemes where work is based on the ?Home Pay` model.

CHS Healthcare / Carehome Selection pride ourselves on being an expanding, dynamic company that has been synonymous with being a trusted provider to the NHS since 1995. We hold a large number of contracts with the NHS and have an ever-expanding portfolio of work, making us the largest independent Care Coordinator in the UK. Since 1995 we have built a reputation as a trusted patient focused service specialising in assisting with hospital discharges to suitable care homes or sourcing care packages for clients leaving hospital, whilst supporting families in the process.

About the role

In this role, you will receive calls from patients and their families who are in hospitals and at home across the East and West Midlands and some from London. Finding out about their needs and preferences and helping them to focus on the most suitable care homes or home care. The role will involve helping them with all the arrangements necessary to support people throughout the transfer of care. The role also requires strong administration, organisation and IT skills. We need to communicate with all agencies involved, in health and social care and ensure all information is accurately recorded.

You will be helping to support families as they make one of the most important life decisions. We are bringing the very successful setting up of care packages work from London to this team and will be actively trying to support Midlands families who also want care at home. Families often feel very emotional and worried, but by supporting them through the process, you will have the satisfaction of making a real difference. You will need to enjoy working in a team, reporting to a coordinator and working with self-employed advisers. Work flow will vary and at times, your team will be under pressure, being required to provide a high-quality service while also ensuring discharge takes place within set timescales.

What sort of person are we looking for?

Some of our administrator/advisers have a background in health and social care, having held roles which include nursing, social work and care home management/owners. However, a health and social care background is not essential. We are looking for people who are empathetic but also ?salesy` by helping people to quickly make an informed choice. We will also be supporting the field advisers by speaking to new care homes and agencies and asking them to join our scheme. Your interpersonal skills are the primary consideration, as the role involves liaising with families, often at a time of great stress, and working with them in a sensitive and effective way. You must be outgoing, empathetic and with a genuine desire to build long term supportive and friendly relationships with colleagues and clients.

You will need to be highly organised and reliable. There is a large administrative component to this work and you will need to enjoy keeping on top of the details with excellent PC/IT skills.

You must be motivated to direct your own work, but equally able to communicate well with other members of the team and the different health and social care agencies involved with each individual. The role is challenging but highly rewarding and would suit an individual who is motivated to help people facing one of the most important life decisions.

In return you will be given the opportunity to work in a company that has in place an unyielding five-year business plan, CHS Healthcare can offer you career progression and ongoing training to attain your ambitions. We look for highly motivated individuals who have a genuine desire to build long lasting relationships with a passion to succeed; we at CHS Healthcare look forward to hearing from you.

This vacancy would be of interest to job seekers searching for the following vacancies: Customer Services, Hospitality, Coordination, Senior Banking, Senior Administration, Recruitment

Next steps

Please include your mobile number on your CV as you will be sent a text if you are shortlisted to take part in a structured competency-based telephone interview

See our websites for our company profile

Closing Date for applications is 19th July 2018

Face to Face interviews will be held on Tuesday 24th July 2018

Due to the high volume of applications, we are unable to respond to candidates who are not shortlisted. Please therefore assume your application is unsuccessful if we have not contacted you three weeks following the closing date.

No agencies please.

Job Type: Permanent
Location: Greater London, Ruislip
Salary: 22000-24000 Per Annum 22k to 2
Posted by: TribePost Ltd
Date Posted: 10/07/2018


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