Secretarial Jobs Board

Transport / Operations Administrator

Reference: SWR1584
Job Decription:

Transport / Operations Administrator - Spider are currently recruiting on behalf of a waste management company based in Great Blakenham in Suffolk, for a Transport / Operations Administrator. The company specialise in the import and export of recyclable waste goods such as scrap metal and commercial waste.

The Transport / Operations Administrator role will provide support to the whole department, whilst focusing on customer delivery and administrative accuracy.

Reporting to the Transport and Operations Manager, your key responsibilities will include:

• Respond to customer enquiries by answering the telephone and responding to emails
• Write and send quotations
• Defect report data collection
• Update maintenance job sheets
• Carry out Health and Safety checks of the site
• Write and report site non-conformances
• Create and update the company's weekly/monthly reports
• Stock taking and ordering, to include ordering uniform
• Book in vehicle inspections, services and MOTs when required
• Collection of driver tacho data and updating to the tis-web software
• Present driver infringements
• Perform filing duties in paper form and via the company's electronic filing system
• Act as Front of house for all incoming customers, be responsible for weighing vehicles in and out over the Weighbridge
• Take card payments over the phone
• Chase slow moving skip/bins
• Create and update job orders
• Proactive contact with customers, assisting Transport Planner/Supervisor
• Raise invoices and deal with invoice queries (WASTE ONLY), to a satisfactory conclusion whilst preventing further queries
• Generate reports to support the business
• Manage duty of care implementation and roll out for new and existing services
• Build relationships with Brokers that require 'one point of contact' supporting the commercial team


Skills and attributes required:

• Excellent communication skills both within the business and externally, particularly on the telephone
• Ability to work as a team player, listening to all sides and co-ordinating the best solution to move forward
• Capacity to work under pressure, remaining calm and focused at all times
• Day to day problem solving skills are advantageous
• Competent knowledge with Microsoft Office packages and general computer systems
• Ability to work flexibly as per the demands of the business - in return the business will reciprocate and accommodate personal flexibility requests (within reason)
• Experience in planning and customer/supplier liaison is most desirable
• Value for money attitude towards cost control is essential


This vacancy is being advertised and handled by Spider. The regions Fixed Fee Web Recruiter and Online Job Advertiser. We provide an online recruitment advertising and employee selection service in Suffolk, Norfolk, Essex, Cambridgeshire and beyond.

Additional keywords: transport, administration, operations, recycling, waste management, weighbridge

By applying for this role, you give permission for Spider to submit your personal information contained within your CV or any other relevant information you provide in order for the prospective employer to review your application for the specific role applied for. Spider will not use your personal information for any other purposes other than for searching for alternative employment. We will also request additional consent directly from you before submitting your personal information to any other recruiting company who are working directly with Spider for recruitment advertising purposes. We will never disclose your information to any third party unless legally required to do so and we will only ever contact you with the sole purpose of helping you find your dream job or offering career related

Job Type: Permanent
Location: Suffolk, Ipswich
Salary: A competitve Salary
Posted by: Spider Web Recruitment
Date Posted: 11/07/2018


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