Secretarial Jobs Board

Administrative Assistant

Reference: Bhcaa01
Job Decription:

ADMINISTRATIVE TEAM ASSISTANT JOB DESCRIPTION AND PERSON SPECIFICATION

JOB TITLE: Team Assistant
REPORTS TO: Case Manager
SALARY: £16,300 - £17,000

SUMMARY OF POST:
To provide administrative support. To be the first point of contact to Staff, Service users and Key stake holders. To ensure confidentiality in all matters.

MAIN RESPONSIBILITIES:

• Allocating care workers rota`s efficiently onto the rota system.
• Responding efficiently to day to day changes in the care and support packages.
• Implementation and monitoring of all relevant aspects of the Electronic Call Monitoring System.
• To ensure that all customers are correctly allocated on our system and call times reflect the care package. To advise Case Managers of new care packages and ensure that care plans are completed within agreed timescales.
• Establish strong working relationships with all key stakeholder

Person Specification

• Experience of customer care/problem solving.
• Ability to work as part of a team.
• Excellent communication skills, both written and verbal.
• Very good interpersonal skills.
• Ability to manage difficult situations calmly and effectively.
• Knowledge of IT systems - Microsoft office: Word, Excel, Outlook etc.

Please contact Chris Hazel on 01273 203 999 or e-mail your CV to chris.hazel@betterhealthcare.co.uk

Job Type: Permanent
Location: East Sussex, Brighton
Salary: 16300-17000 Per Annum
Posted by: Better Healthcare
Date Posted: 23/07/2018


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